Faster, compliant client onboarding with automated KYC

Hantec Markets is a multi-regulated forex and CFD broker. Launching under the FSC in Mauritius required a KYC/AML process the regulator would approve, and the existing onboarding relied heavily on manual compliance review, which slowed approvals and delayed first deposits.

Product Manager for the KYC/AML integration. I owned the vendor relationship, the API integration and the onboarding journey, working with Compliance, Risk and engineering.

• Selected a third-party KYC/AML provider and integrated its API directly into the client onboarding journey.
• Redesigned the journey so identity verification happens inside the flow instead of as a separate step after sign-up.
• Managed an automated KYC risk-scoring system for Compliance, so low-risk clients are approved faster and reviews focus on higher-risk cases.
• Connected CRM approval status to automated engagement journeys over email, WhatsApp and SMS, in multiple languages and countries, to guide approved clients to their first deposit.

KYC is part of the conversion funnel, not a separate compliance task. Treating Compliance as a co-owner of the journey made the licence approval and the conversion gain one project.